Membership Coordinator

The Delaware Art Museum seeks an experienced Membership Coordinator who will be responsible for the Museum’s Membership program. They will create and manage all aspects of member engagement, including membership campaigns, recruitment, retention, and hosting member events. The Coordinator is a member of the Advancement team and works closely with other departments to identify fundraising and member opportunities that align with the Museum’s priorities. This is a 20 hour per week position.

Major responsibilities include:

  • Organize and execute effective member recruitment and retention projects using a variety of means, including monthly renewal notices, email marketing, cultivation events, front of the house sales, and one-on-one communication,
  • Completely monthly member calls and mailing of membership cards,
  • Provide overall vision for the membership programs,
  • Develop and recommend an attractive and competitive membership benefits package. Work with Advancement team members to identify and administer strategies of moving members up the membership tiers,
  • Deliver solicitation and cultivation materials targeted to diverse audiences resulting in increased membership,
  • Work with Communications and Engagement team to coordinate production of engaging membership correspondence, printed materials, and website pages in a timely manner for internal and external audiences,
  • Create and deliver clear and compelling presentations about the membership program
  • Perform cost/benefit analysis of new and/or revised membership benefits to determine strategies for going forward,
  • Coordinate donor and member events, including, travel opportunities, exhibition previews, cultivation events, and fundraising events,
  • Input and maintain accurate information of members in the Museum’s database,
  • Work with various Museum committees and volunteer groups to advance the Museum’s mission of connecting people to art,
  • Attend Museum programs to encourage donations and membership signups.

The position reports to the Director of Advancement and interacts with museum staff, current and prospective members.

Requirements:

  • At least three to five years of membership, fundraising, special events, and marketing experience, preferably at a not-for-profit organization,
  • Demonstrated ability to effectively connect with diverse audiences,
  • Attention to detail and accuracy; commitment to flawless execution of detailed plans,
  • Skilled in MS Windows and MS Office products,
  • Experience with donor management databases,
  • Strong organizational skills including effective time management, ability to set and fulfill priorities managing multiple projects simultaneously, and demonstrated ability to work effectively in multi-tasking, fast paced environment,
  • Highly motivated and able to work both independently and collaboratively as part of a team,
  • Knowledge of Wilmington and Brandywine Valley cultural institutions and civic institutions preferred,
  • Knowledge of best practices in donor communications and principles of donor-centered fundraising preferred
  • Strong written. verbal and customer service skills,
  • Ability to handle confidential materials with discretion,
  • Embraces Delaware Art Museum’s mission and programs,
  • A collegial attitude and sense of humor.

The Delaware Art Museum is committed to inclusivity and encourages qualified candidates from all cultures and communities to apply. Delaware Art Museum is an equal opportunity employer. The pay for this position is $19 per hour.

Please submit a cover letter and resume to Human Resource at hr@delart.org. To learn more about the Delaware Art Museum, please visit delart.org. Interviewing will begin when qualified applicants have been identified; the job will close when an offer has been accepted.

Founded in 1912, the Delaware Art Museum is a primary cultural and arts institution in the state. Our mission is to generate creative energy that sustains, enriches, empowers, and inspires by connecting people to art. The Museum meets its mission through offering diverse exhibitions, art education programming, special events, and 100+ programs, from tours and art classes to workshops and community days, to nearly 80,000 people each year.

In 2017, the Museum devised a three-year strategic plan to become a welcoming and inclusive, civically engaged, vital hub that acts as a catalyst for change in our community. To that end, we’ve partnered with the community to develop programming ranging from an annual writing conference to the development of events and exhibitions commemorating the 50th anniversary of a public disturbance that led to the nine-month occupation of the City of Wilmington—the longest peacetime occupation in US history. We are committed to being agents of change, striving to diversify our collection to combat the historical underrepresentation of women and people of color in museums’ collections. We are forward-looking and community focused. We are looking for applicants with the same spirit and who embrace the Museum’s values: art at our core, committed to community, steward public trust, make work meaningful, embrace innovation and experimentation.