Museum Associate

The Delaware Art Museum needs a part-time customer service savvy Museum Associate who will engage, educate, and provide an outstanding visitor experience. The hours will vary depending upon the week, events schedule and will include weekends and Thursday evenings.

Duties include:

  • Greet and engage visitors and answer questions about the museum, collections, history and merchandise;
  • Process any registrations or ticket sales for museum events or programs;
  • Assist in increasing the museums membership base;
  • Assist callers, as needed, with information about the Museum, area, directions, other attractions of interest, and restaurants;
  • Interact with guests in the store and finalize their sales;
  • Operate cash register and maintain POS system;
  • Answer phone inquiries;
  • Process mail orders and telephone orders in a timely fashion;
  • Receive incoming merchandise;
  • Maintain a professional and inviting workspace, including restocking and cleaning;
  • Assist in inventory;
  • Maintain operation of store including opening and closing in manager’s absence;
  • Provide outstanding customer service;
  • Be able to handle problems and emergencies in a professional manner.

We are seeking enthusiastic candidates with knowledge and/or experience in:

  • Retail sales;
  • Technology savvy;
  • Outgoing service orientation with visitors to the museum;
  • General office skills;
  • Strong attention to detail, and
  • A passion for the arts and/or theater experience preferred.

We invite you to apply. The hourly rate is $15. Please send a cover letter and resume to HR@Delart.org.  To learn more about the Delaware Art Museum, please visit our website at www.delart.org. Interviewing will begin when qualified applicants have been identified; the job will close when an offer has been accepted.

The Delaware Art Museum is committed to inclusivity and encourage qualified candidates from all cultures and communities to apply. Delaware Art Museum is an equal opportunity employer.

About the Museum

Founded in 1912, the Delaware Art Museum is a primary cultural and arts institution in the state. Our mission is to generate creative energy that sustains, enriches, empowers, and inspires by connecting people to art. The Museum meets its mission through offering diverse exhibitions, art education programming, special events, and 100+ programs, from tours and art classes to workshops and community days, to nearly 80,000 people each year.

Our goal is to become a welcoming and inclusive, civically-engaged, vital hub that acts as a catalyst for change in our community. To that end, we’ve partnered with the community to develop programming ranging from an annual writing conference to the development of events and exhibitions commemorating the 50th anniversary of a public disturbance that led to the nine-month occupation of the City of Wilmington—the longest peacetime occupation in US history. We are committed to being agents of change, striving to diversify our collection to combat the historical underrepresentation of women and people of color in museums’ collections. We are forward-looking and community focused.  We are looking for applicants with the same spirit and who embrace the Museum’s Values, Beliefs, and Principles:

  • Art Connects Us. We use art to create community connections, foster empathy, educate and inspire, and make meaning of our world.
  • People. We authentically listen to each other and our community. We are committed to inclusion and anti-racism.
  • Be Bold. Our museum will boldly evolve, adapt, and be open to changes that help our community grow and thrive.