The Delaware Art Museum (hereinafter referred to as the Museum) is committed to treating donors with respect, gratitude, and consideration. All interactions with donors are governed by the Museum’s Donor Relations Policy as set forth here.
Donors’ wishes with regard to recognition will be considered to the extent possible, as long as their intended use of funds is in keeping with the mission of the Museum and with the policies and priorities of the organization as expressed in the strategic plan. The Museum will not accept a gift for which it is incapable of honoring donor intent. Further details regarding donor intent are outlined in the Museum’s Gift Acceptance Policies.
All gifts, regardless of value, form, or stipulations, shall be acknowledged by the Museum in the form of a written substantiation, including a gift receipt. When appropriate, statements as to whether a donor has received any goods or services in return that might lower the deductible portion of the contribution are included in all acknowledgments.
All donors will be publicly recognized unless a donor indicates that he/she wishes to remain anonymous. Types of recognition at the various donor giving levels can be found at the Museum’s website, delart.org.
Development staff shall maintain confidentiality concerning all correspondence regarding contributions, gift records, prospect information, and all other data on donors, and will ensure that this donor information is used on a need-to-know basis only for the support of fundraising efforts for the Museum. The Museum may share a donor’s contact information with other reputable organizations, such as other nonprofits, art institutions, and media companies. If a donor does not want to be contacted by the Museum, or if the donor does not want the Museum to share his/her contact information, he/she can let us know by writing to firstname.lastname@example.org.
The donor has the right to know how his/her contribution or grant is being used and what the organization has been able to accomplish with the gift. Through correspondence, newsletters, and annual reports, the Museum will update donors on how their support is directly impacting the community served by the organization.